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Training FAQs
Below are some of the most common things we get asked about SELECT training. If you have a query that hasn’t been answered here, please give our training team a call on 0131 445 5577 or email [email protected]
What terms and conditions apply when I book a SELECT training course?
1. Course fees include course notes, refreshments (if classroom based)
2. For Non-Members of SELECT, full payment is required at the time of booking the course. We are unable to invoice Non-Members of SELECT
3. SELECT Member companies can be invoiced prior to course
4. In the event of cancellations/transfers the following charges will apply:
Notice of 14 days or more – no charge
Notice of less than 14 days – 50%
Non-appearance on the morning – 100%
5. SELECT reserves the right to cancel courses. A full refund will be made or alternative course dates will be offered.
6. We will charge an administration fee of £40 + VAT if a booking needs to be changed on more than one occasion.
What BS 7671 (IET Wiring Regulations 18th Edition) course do I need to do?
Each of our BS 7671 courses focus on a different aspect of the Wiring Regulations. Here’s a quick guide:
Course 218 – This is the best course for a general overview of the Wiring Regulations – from start to finish. This course also highlights the changes introduced in the latest Amendment.
Course 209 –This course looks at the process of inspection, testing and certification of new installations, additions and alterations. The focus is on Part 6 of the Wiring Regulations. This is the ideal course if you want to refresh your skills in this area.
Course 214 – The first part of the course covers the same material as course 209 (see above). However, in addition to looking at inspection and testing of new installations, the second day looks at periodic inspection and testing of existing installations including the electrical installation condition report (EICR) paperwork.
Course 208 – This course is ideal for those who want an in-depth look of the Wiring Regulations. The course also covers design of electrical installations, including cable sizing.
Further information on the BS 7671 course options is available in the BS 7671 Option Summary Document in the BS 7671 section of the website. This gives general information on each option. There is also information on individual course content for each course listed in the website.
If you are undertaking these qualifications to keep up-to-date with Grade Card Requirements, please refer to www.sjib.org.uk for further information. While all of our courses are accepted by the SJIB for Grade Card renewal, it is always best to check with the SJIB or to get additional information from their website as individual circumstances can vary.
How can I book a training course?
There is an
online booking system available via the website. Non-Member companies must pay in advance by credit/debit card. Member companies can either pay by credit/debit card or request to be invoiced if preferred.
Alternatively, if you phone the training team on 0131 445 5577 during office hours, we can take the booking over the phone for you. Our office hours are 8.30am to 5.00pm Monday to Thursday and 8.30am to 2.30pm on Friday.
What online platform do you use for delivering the virtual classroom sessions?
We use the GoToTraining online platform. Click
here to view a quick guide on joining a training session. When you book onto one of our virtual classroom courses, you will receive an automated e-mail from the GoToTraining platform which will include more in-depth instructions for downloading the app etc.
I have booked a course online, what happens next?
The process varies from course to course:
Qualifications Scotland Customised Awards Courses
If you have booked one of our Qualifications Scotland (previously SQA) Customised Awards you will receive an email on the next working day with Qualifications Scotland paperwork and access to the online part of the Qualifications Scotland Customised Award programme (For courses 209 & 218 only). Joining instructions with venue details and timings will also be sent on booking and these will have a link to access the course notes. There is no need to print these as a hard copy will be provided to you on the morning of the course.
Non Qualifications Scotland Courses (Classroom based)
Joining instructions with venue details and timings will be e-mailed on booking and these will have a link to access the course notes. There is no need to print these as a hard copy will be provided to you on the morning of the course.
Scottish Building Standards Self-study Programmes
You will be registered for the self-study programme on the next working day after you’ve booked online. You will also be e-mailed a link to Scheme Guide and SBS Technical Guide to self-study along with a link to the assessment which must be completed within a month of booking.
Online Virtual Classroom Courses
You will be registered for the online virtual classroom course on the next working day after you’ve booked online. An automated email will be sent to the delegate via our GoToTraining platform. If they do not receive this within 24 hours, please contact SELECT Training on 0131 445 5577 or e-mail [email protected] to let us know.
The delegate will also be sent reminder e-mails one week, one day and one hour prior to the course start date. This will explain how to download the App and ensure that their audio and webcam options have been tested prior to joining the live classroom session. Within the e-mail is a link to 'review the course materials' this is where the delegate will find their course notes and any relevant documentation for the course.
Note: If you are booking at the weekend, your course details won't be sent to you for any courses until we return to work on the Monday morning.
What happens if I fail a course?
We will send an email detailing a course of action. In most cases it is simply a matter of arranging to re-sit the multiple choice paper or completing an exercise again. If necessary, we will advise that candidates re-attend a course.
What if the course I want to book is currently unavailable?
Please contact SELECT Training on
0131 445 5577 or e-mail
[email protected] and we can take your details and call you when the course has been scheduled onto our training calendar.
I have lost/misplaced my certificate, how can I get a copy?
If the course is one of our Qualifications Scotland Customised Awards (203, 208, 209, 214, 218, 222 or 324), you will need to request a copy of your certificate through Qualifications Scotland. Click
here for further information and costs.
If it is any of our other training courses then please contact SELECT Training on
0131 445 5577 or e-mail
[email protected] to request a replacement certificate.
Please contact the training team on
0131 445 5577 or email
[email protected] and let us know which course you’re interested in. We will notify you when it’s next available.
Policies & Procedures
To view the SELECT Training course complaint policies and procedures, please click here.